Privacy policy

Your name, delivery address, phone number and email address, so we can send you what you ordered.

Photos and video you send us for a damage claim, kept only for as long as needed to resolve it.

Basic analytics about how the site is used — pages viewed, device type — which is not linked to your name.

We never see or store your full card details. Payments are handled entirely by Razorpay.

To fulfil and deliver your order, to handle damage claims, and to answer you when you get in touch.

To send order updates by SMS, WhatsApp and email.

Marketing messages are sent only if you have asked for them, and every one has an unsubscribe link.

Our courier partners, who need your address and phone number to deliver.

Razorpay, who process payment.

Our email and hosting providers, who store the data on our behalf.

We do not sell, rent or trade your personal information to anyone.

Email mirakicreations007@gmail.com to see what we hold about you, correct it, or ask us to delete it.

We will respond within 30 days. Some records — invoices, tax records — we are legally required to keep.

We use cookies to keep your bag and saved pieces working between visits, and to understand which pages are useful.

Your bag and saved pieces are stored in your own browser, not on our servers.

For any privacy complaint we have not resolved to your satisfaction, write to our grievance officer, Harisha, at mirakicreations007@gmail.com or +91 90104 03007. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.