Return & replacement policy

We accept returns, replacements and refunds only for pieces that arrive damaged in transit. We do not offer exchanges for size, colour preference or change of mind.

Handloom and hand-blocked pieces vary by nature — slight irregularities in weave, print alignment and dye depth are characteristic of the craft, not damage.

Clearance and heavy-discount pieces are final sale. We mark this clearly on the product page before you buy, not after.

Film yourself opening the sealed parcel in one continuous, unedited video, starting before you cut the packaging open, and take clear photographs of the damage.

Send both to us on WhatsApp (+91 90104 03007) or email (mirakicreations007@gmail.com) within 48 hours of delivery, with your order reference.

Claims without an unboxing video, or made after 48 hours, cannot be honoured — the video is what confirms the damage was there before the parcel was opened.

Once we have reviewed the photos and video, we replace the piece if it is in stock, or refund you in full — including the shipping charge — usually within 7–10 working days.

In most cases there is no need to send the damaged piece back to us.

Refunds are issued to the original payment method. Cash on delivery orders are refunded by bank transfer — we will ask for your account details.

Every saree comes with a matching or contrast blouse piece, not a stitched blouse — we do not run an in-house stitching service.

Once a blouse piece has been cut or stitched by your own tailor, it can no longer be included in a damage claim unless the fabric itself was already damaged on arrival.